Kanban System Design

(two-day certified training)

Who Should Attend

This class is for those who take responsibility for improving delivery of products and services to customers of their technology and, speaking more broadly, professional service businesses.

 

Your classmates may include first and second line managers, project managers, product managers, experienced individual contributors and technical experts, scrum masters, business unit leaders, C-level executives, their improvement coaches and consultants.

What You'll Learn

  • Understanding the Kanban method, principles and practices
  • Apply systems thinking to design and introduce a unique Kanban system in your unique work environment
  • Graduate from organizing your work with a team Kanban board to designing a Kanban system to improve customer-focused service delivery and to make a difference in your technology business 

Curriculum

Day 1 - Overview

  • Kanban in action
  • Key elements of a Kanban system, such as commitment points, work item types, classes of service, explicit policies, cadences
  • Kanban system mechanics, such as pull, replenishment, delivery
  • Key Kanban system indicators, such as lead time and cumulative-flow diagram

Day 2 - STATIK: the systems thinking approach to introducing Kanban

  • Kanban case study
  • Creating context for change
  • Demand analysis
  • Workflow visualization
  • Discovering and designing classes of service
  • Replenishment and delivery cadences
  • Kanban system visualization

Both days consist largely of interactive group exercises and games.

Certification

This training class is certified by Lean Kanban University as KMP I level training. Participants receive standard LKU certificates of class completion.

 

LKU awards the Kanban Management Professional (KMP) credential is to those successfully completed:

When Is the Next Class?

Advantages

  • Lean Kanban University's certified training curriculum and teaching methods were created through collaboration of leading experts and validated in hundreds of training classes around the world.
  • You get pragmatic, actionable guidance you can implement in your organization next week - because it doesn't require permission, a large budget or getting others to change
  • You get a top North American trainer, someone who is respected in Kanban communities around the world, a long-time user and coach of the method, and knows the stuff.
  • Private on-site training classes are also available, upon request.

Policies

  • Substitutions of participants are allowed anytime until the start of the class
  • Refunds are provided as follows: 35 days or more, 100%; 15 days or more, 50%
  • The organizer reserves the right to cancel classes if registrations are insufficient.