Enterprise Services Planning (ESP) is a framework of tools that leaders of 21st Century knowledge-work enterprises can apply to their strategic and capacity planning. ESP is often described as the equivalent of MRP for a professional services business. Such businesses employ many educated professionals, who think for a living, perform largely invisible work, and deliver mostly intangible products and services to customers. Such businesses are increasingly exposed to VUCA - the conditions of volatility, uncertainty, complexity and ambiguity. Does this sound like your enterprise? ESP can help!
ESP complements the delivery capabilities generated by Kanban "from the middle" and agile approaches "from the bottom up" and connects them "at the top" with the models and tools you need to manage on enterprise level. When our firm delivers this training program, your instructor will be one of the ESP originators and a co-author of the new book, Fit-for-Purpose: How Modern Businesses Find, Satisfy & Keep Customers.
ESP is a five-day immersive training program divided into five modules. Depending on your role in your company, you can take individual modules or the entire program.
Module 1 - Strategic Planning: Fitness for purpose, Organizational Risk and Alignment
Module 2 - Product and Portfolio Management I: Cost of Delay and Business Risk Assessment
Module 3 - Product and Portfolio Management II: Shaping Demand and Hedging Risk
Module 4 - Project Planning and Forecasting: Data, Metrics, and Delivery Risk
Module 5 - Scaling and Managing Dependencies: Achieving Enterprise Alignment and Predictability
The most recommended combinations are:
This training class is certified by Lean Kanban University as ESP level training. Participants receive standard LKU certificates of class completion.
ESP, like all of the Lean Kanban curriculum was created through collaboration of leading experts and validated many training classes around the world.
You get pragmatic, actionable guidance you can implement in your organization next week - because it doesn't require permission, a large budget or getting others to change.
You get a top North American trainer who:
Take this training program with a different firm - search Lean Kanban University worldwide training listings.