This class is for those who:
Your classmates may include first and second line managers, project managers, product managers, experienced individual contributors and technical experts, scrum masters, business unit leaders, C-level executives, their improvement coaches and consultants.
In a bit more detail:
We teach the class with many interactive exercises, customizing them to maximize the pragmatic takeaways. Sources of delay? We find them in your process!
Each day includes four intensive 90-minute sessions. With proper breaks between the "quarters" as well as the lunch breaks, it takes about eight hours to complete each day's agenda. Here's the approximate schedule:
|9:00-10:30||Class session (Q1)|
|11:00-12:30||Class session (Q2)|
|1:30-3:00||Class session (Q3)|
|3:30-5:00||Class session (Q4)|
The schedule doesn't have to be 9 to 5. We adapt to local conditions and shift this eight-hour frame accordingly.
Here's the approximate day-to-day agenda of the five days of Enterprise Services Planning training.
|Q1||Motivation for the Kanban method, proto-Kanban evolutionary forms|
|Q2||Multi-service Kanban case study, commitments|
|Q3||Interpretation of Kanban practices in-context, seeing services|
|Q4||Kanban cadenses: service delivery set|
|Q5||Service delivery reviews (SDR), ops reviews|
|Q6||Models for improvement, sources of delay, dependencies between services|
|Q7||Managing variability, blocker clustering, risk reviews|
|Q8||Bottlenecks, economic costs, evolutionary approach to organizational change and improvement|
This training class is certified by Lean Kanban University as KMP II level training. Participants receive standard LKU certificates of class completion.
LKU awards the Kanban Management Professional (KMP) credential to those successfully completed: